Privacy Policy

Last updated: April 2026

Atur (“we”, “us”, “our”) is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what data we collect, why we collect it, and your rights.

1. Data We Collect

  • Account data: name, email address, phone number
  • Contact data: names, birthdays, and addresses of people you add
  • Order data: gift orders, delivery addresses, payment records
  • Usage data: pages visited, actions taken within the app (for improving the service)

2. How We Use Your Data

  • To provide the Atur service — reminders, gift orders, and account management
  • To send birthday and order notifications (email / WhatsApp, based on your preferences)
  • To process and fulfil gift orders
  • To comply with legal obligations

We do not sell your personal data to third parties.

3. Data Sharing

We share data only with service providers necessary to operate Atur (e.g. cloud infrastructure, payment processors, courier services). All providers are bound by confidentiality obligations.

4. Data Retention

We retain your personal data for as long as your account is active or as required to provide the service. You may request deletion of your account and data at any time from your profile settings.

5. Your Rights (PDPA)

Under Malaysia's PDPA you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Withdraw consent for processing (where applicable)
  • Request deletion of your data

To exercise these rights, contact us at support@aturkan.com.

6. Cookies

Atur uses session cookies for authentication. We do not use tracking or advertising cookies.

7. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or via an in-app notice. Your continued use of Atur constitutes acceptance of the updated policy.

8. Contact

For privacy-related queries, contact our data team at support@aturkan.com.